Shipping Policy
WHEN SHOULD I EXPECT TO RECEIVE MY PACKAGE?
We're working hard to get your order out the door as soon as possible! Please allow orders to be fulfilled and shipped within 3-5 days of placing it. Once your order has been shipped you will be notified via email with a tracking link.
MY TRACKING SHOWS DELIVERED BUT MY PACKAGE ISN'T IN MY POSSESSION
We know you are anxious to receive your new wellness wear. Sometimes the delivery driver will mark the package as delivered before actually releasing the package. For these scenarios, we ask that you wait 48 hours to see if the package ends up getting delivered. We also ask that you check with your neighbors or check around the outside of your house or apartment building. If you are still unable to locate the package, please contact us at bonjour@elastiqueathletics.com.
HOW MUCH IS SHIPPING?
We offer free shipping within mainland France for orders delivered to a pick-up point via Mondial Relay. If you prefer faster home delivery, we provide a 2-3 business day option at a rate of €10 within mainland France.
For our European customers, standard international shipping is available at a rate of €15.
For any questions or assistance, our team is available at: bonjour@elastiqueathletics.com.
FREE RETURNS AND EXCHANGES
We get it—finding the perfect fit can be tricky! That’s why we offer free exchanges within mainland France. If you're located outside mainland France, return or exchange shipping fees will be your responsibility.
Thank you for shopping with us, and happy shopping!