Terms of service

 

Terms and Conditions of Sale and Use

Elastique France


This website is operated by Elastique France. On this site, the terms “we”, “us” and “our” refer to Elastique Athletics. Elastique Athletics offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing any of our products, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions of Sale”, “Terms and Conditions of Use”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms and Conditions of Sale and Use apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms and Conditions of Sale and Use carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions of Sale and Use. If you do not agree to all the terms and conditions of this agreement, you must not access the website or use any services. If these Terms and Conditions of Sale and Use are considered an offer, acceptance is expressly limited to these Terms and Conditions of Sale and Use.

Any new features or tools added to the current store shall also be subject to these Terms and Conditions of Sale and Use. You can review the most current version of these Terms and Conditions of Sale and Use at any time on this page. We reserve the right to update, change, or replace any part of these Terms and Conditions of Sale and Use by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.


ARTICLE 1 – CONDITIONS OF USE OF OUR ONLINE STORE

By agreeing to these Terms and Conditions of Sale and Use, you represent that you are of the age of majority in your country, state, or province of residence, and that you have given us your consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or any code of a destructive nature.

Any breach or violation of these Terms and Conditions of Sale and Use will result in immediate termination of your Services.


ARTICLE 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted, and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


ARTICLE 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


ARTICLE 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.


ARTICLE 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


ARTICLE 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Return Policy.

 

Mobile Terms of Service – Conditions Générales d’Utilisation – Service de Messages Mobiles

Elastique France
Last updated: Aug. 20, 2025 – Dernière mise à jour : 20 août 2025


1. Consent to Receive Messages – Consentement à la réception de messages

EN:
By consenting to Elastique France’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Elastique France through your wireless provider to the mobile number you provided, even if your number is registered on any Do Not Call list. Messages may be sent using an automatic telephone dialing system or other technology.

  • Service-related messages: order updates, account alerts, shipping notifications, etc.

  • Promotional messages: special offers, promotions, cart reminders, etc.

Your consent is not a condition of purchase, and participation is entirely voluntary.

FR :
En donnant votre consentement au service SMS d’Elastique France, vous acceptez de recevoir des SMS récurrents envoyés par ou au nom d’Elastique France via votre opérateur mobile, au numéro que vous avez fourni, même si ce numéro est inscrit sur une liste d’opposition (type Bloctel). Ces messages peuvent être envoyés au moyen d’un système de composition automatisé ou autre technologie.

  • Messages liés au service : mises à jour de commande, alertes compte, notifications d’expédition, etc.

  • Messages promotionnels : offres spéciales, promotions, rappels de panier, etc.

Votre consentement n’est pas une condition d’achat et votre participation est totalement volontaire.


2. Fees and Message Frequency – Frais et fréquence des messages

EN:
We do not charge for the Service, but you are responsible for any charges from your wireless provider.

  • Message frequency varies depending on your activity.

  • For promotional messages, frequency will not exceed 4 messages per month.
    Check your mobile plan and contact your provider for details.

FR :
Elastique France ne facture pas le Service, mais des frais peuvent être appliqués par votre opérateur mobile.

  • La fréquence des messages varie en fonction de votre activité.

  • Pour les messages promotionnels, le volume ne dépassera pas 4 messages par mois.
    Vérifiez les conditions de votre forfait et contactez votre opérateur pour plus d’informations.


3. Opt-Out – Désinscription

EN:
You may opt out of the Service at any time:

  • Text STOP to the Elastique number.

  • Or click the unsubscribe link in our messages (where available).

You will receive a one-time confirmation message. No further messages will be sent unless you opt back in.
If you are subscribed to other Elastique France programs, you must unsubscribe from each separately.

FR :
Vous pouvez vous désinscrire du Service à tout moment :

  • Envoyez le mot-clé STOP par SMS au numéro Elastique.

  • Ou cliquez sur le lien de désabonnement figurant dans nos messages (si disponible).

Vous recevrez un SMS de confirmation unique. Aucun autre message ne vous sera envoyé, sauf si vous vous réinscrivez volontairement.
Si vous êtes inscrit(e) à d’autres programmes mobiles Elastique France, vous devrez vous désinscrire séparément de chacun d’eux.


4. Support – Assistance

EN:
For help:

FR :
Pour toute question ou demande d’aide :


5. Number or Short Code Changes – Modifications de numéro ou de code court

EN:
We may change the number or short code used for the Service at any time and will notify you. Messages sent to an old number may not be received.

FR :
Nous pouvons changer à tout moment le numéro de téléphone ou le code court utilisé pour le Service et vous en informerons. Les messages envoyés à un ancien numéro peuvent ne pas être reçus.


6. Liability – Responsabilité

EN:
Wireless carriers are not liable for delayed or undelivered messages. We are not responsible for failed, delayed, or misdirected message delivery or any actions taken in reliance on the Service.

FR :
Les opérateurs mobiles ne sont pas responsables des messages retardés ou non délivrés. Nous ne pourrons être tenus responsables d’un échec, d’un retard ou d’une erreur dans la livraison des messages, ni des conséquences qui pourraient en découler.


7. Privacy & GDPR – Protection des données personnelles (RGPD)

EN:
We respect your privacy. The data we collect (phone number, message logs, consent records) is used only to send the messages you have agreed to receive.
You may exercise your rights of access, rectification, erasure, restriction, or objection by contacting bonjour@elastiqueathletics.com.
For more information, see our Privacy Policy.
We retain your consent and participation data for a maximum of 3 years after your last interaction, in accordance with applicable laws.

FR :
Nous respectons votre vie privée. Les données collectées (numéro de téléphone, logs d’envoi, preuve de consentement) sont utilisées uniquement pour vous envoyer les messages auxquels vous avez consenti.
Vous pouvez exercer vos droits d’accès, de rectification, de suppression, de limitation ou d’opposition en nous écrivant à bonjour@elastiqueathletics.com.
Pour plus d’informations, consultez notre Politique de Confidentialité.
Les données liées à votre consentement et à votre participation au programme sont conservées pendant 3 ans maximum après votre dernière interaction, conformément à la législation en vigueur.


8. Governing Law – Loi applicable

EN:
These Mobile Terms are governed by French law. Any disputes shall be subject to the exclusive jurisdiction of French courts.

FR :
Les présentes Conditions Mobiles sont régies par le droit français. Tout litige relève de la compétence exclusive des tribunaux français.